Privacy policy / Politika zasebnosti

Registracija in sklenitev pogodbe / Registration and conclusion of a sales and purchase agreement

Za izvedbo nakupa registracija ni potrebna, je pa omogočena v primeru, da stranka to želi. Uporabnik na svoj elektronski naslov prejme uporabniško ime in geslo. Zaradi varnosti podatkov je uporabnik dolžan zagotoviti, da bo v svojem imenu in s svojim geslom dostopal le on oz. pooblaščena oseba.

Registration is not obligatory for making a purchase, but it is an option in case a client would want to register. The registered user receives a username and a password to his or her e-mail address. For ensuring the safety of personal data, the user is bound to guarantee that his or her username and password will be used to enter the site only by him or her personally or other persons authorized by the user.

Varovanje osebnih podatkov

Ponudnik se zavezuje k varovanju vseh osebnih podatkov uporabnika. Ponudnik bo osebne podatke uporabil izključno za potrebe izpolnitve naročila, pošiljanje gradiva o novostih, akcijah in ugodnostih, pošiljanje računov in drugih obvestil ter ostalo potrebno komunikacijo. Uporabnikovi podatki v nobenem primeru ne bodo predani nepooblaščenim osebam. Za varovanje osebnih podatkov je odgovoren tudi uporabnik sam in sicer tako, da poskrbi za varnost svojega uporabniškega imena in gesla.

Protection of personal data

The provider undertakes to protect all personal data of the user. The provider will use personal data exclusively for the purpose of fulfilling the order, sending material about news, promotions and benefits, sending invoices and other notifications and other necessary communication. Under no circumstances will the user's data be passed on to unauthorized persons. The user is also responsible for the protection of personal data by ensuring the security of his username and password.

Z oddajo naročila oziroma s prijavo v našo spletno trgovino uporabnik soglaša z uspešno sklenitvijo kupoprodajne pogodbe med naročnikom in ponudnikom ter z njenim izpolnjevanjem. Pogodba je sklenjena v trenutku, ko ponudnik potrdi naročilo (kupec prejme na svoj e-poštni naslov sporočilo o statusu Naročilo potrjeno). S tem se kupec strinja s Pogoji poslovanja spletne trgovine SOFIANOGARD.COM in od tistega trenutka dalje so vsi pogoji in cene potrjeni in veljajo tako za ponudnika kot za kupca.

By confirming an order or registering as a client of our online shop the user agrees to the conclusion of a sales and purchase agreement. The agreement is concluded at the moment when the service provider (the Company) confirms the order (the buyer receives an e-mail notice confirming the status of the order). By confirming the order, the buyer agrees to the Terms and Conditions of the online store SOFIANOGARD.COM, and all the terms and prices are confirmed and are binding for the buyer as well as the service provider.

Vse pogodbe so v slovenskem jeziku vsebujejo vsa potrebna določila v skladu z Zakonom o varstvu potrošnikov. Shranjene so na sedežu Podjetja.

All the agreements are available in Slovene and contain all the necessary provisions in compliance with the Consumer Protection Act (ZVPot). They are archived at the seat of the Company.

Razno

Strinjate se, da so ti Splošni pogoji stopili v veljavo v Sloveniji in se ureja in razlaga v skladu s slovensko zakonodajo. Vsaka pogodbena stranka tega sporazuma priznava izključno pristojnost sodišča v Ljubljani v Sloveniji, in se odpoveduje pristojnosti, kraju ali drugim ugovorom glede teh sodišč. V vsakem ukrepanju za uveljavitev tega sporazuma, bo prevladujoča stranka upravičena do stroškov in odvetniških stroškov. V primeru, da vse določbe tega sporazuma, ki ga izda sodišče ali drugo razsodišče ali pristojnega sodišče ni mogoče uveljavljati, se te določbe omejijo ali odpravijo do najmanjše potrebne mere, da ti Splošni pogoji ostanejo v polni veljavi in izvršljivi. Ti Splošni pogoji predstavljajo celoten sporazum med obema strankama, ki se nanaša na vsebino teh Splošnih pogojev, vsi prejšnji pisni ali ustni dogovori med strankama so s temi Splošnimi pogoji preklicani. Opustitev ene ali druge pogodbene stranke glede vsake kršitve se šteje za odpoved katerekoli predhodne ali kasnejše kršitve ali neizpolnjevanje obveznosti.

You agree that these General Terms and Conditions have entered into force in Slovenia and are regulated and interpreted in accordance with Slovenian legislation. Each party to this agreement recognizes the exclusive jurisdiction of the court in Ljubljana, Slovenia, and waives the jurisdiction, place or other objections to these courts. In any action to give effect to this Agreement, the dominant party shall be entitled to costs and legal fees. In the event that all the provisions of this Agreement issued by a court or other tribunal or the competent court cannot be enforced, these provisions shall be limited or eliminated to the minimum necessary to keep these General Terms and Conditions in full force and effect. These General Terms and Conditions constitute the entire agreement between the two parties relating to the content of these General Terms and Conditions, all previous written or oral agreements between the parties are repealed by these General Terms and Conditions. Failure by one or the other Contracting Party in respect of any breach shall be deemed to be a termination of any prior or subsequent breach or failure to fulfill obligations.

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RETURNS / Vračilo blaga

Vračilo blaga / Returns

Če je blago že dostavljeno na naslov, ima kupec pravico, da v 8 dneh od prevzema blaga odstopi od kupoprodajne pogodbe. Pisni odstop je možen prek običajne pošte na naslov podjetja ali preko elektronske naslova info@sofianogard.com. Stroške, ki nastanejo ob vračilu blaga, poravna kupec. Vrnjeni izdelki morajo biti nenošeni, nepoškodovani, z originalno etiketo in v originalni embalaži. Vračilu mora kupec obvezno priložiti kopijo računa.

If the merchandise has already been delivered to the addressee, the buyer has the right to withdraw from the sales and purchase agreement in 8 days. The withdrawal must be in written form and sent by regular mail to the Company’s address or by e-mail to info@sofianogard.com. The expenses that arise with returning the merchandise are covered in their entirety by the buyer. The returned products must be unworn, undamaged, with their original tags on and in the original packaging. The returned items must be accompanied by a copy of the invoice.

Paketni izdelki morajo biti vrnjeni po pošti izključno kot paketna pošiljka, lahko pa jih sam dostavi na sedež podjetja. Stroške vračila kupec krije sam.

Products sent as packages must be returned by mail as packages or delivered in person to the seat of the Company. The expenses of returns are covered by the buyer.

Ponudnik vrne celotno kupnino najpozneje v 10 dneh od prejetja vrnjenega blaga na transakcijski račun kupca, če je kupec ponudniku v skladu z veljavnimi zakonskimi predpisi in pogoji poslovanja sporočil, da od pogodbe odstopa in je prejeto blago vrnil v zakonskem roku.

The service provider provides a full refund paid to the bank account of the buyer no later than in 10 days after receiving the returned merchandise, provided that the buyer informed the service provider of his or her withdrawal from the agreement in compliance with statutory provisions and these Terms and Conditions and has returned the merchandise complying with the regulatory deadline.

Pravica do vračila ne velja, če je blago nošeno ali brez originalnih etiket, razen če se obravnava kot reklamacija in je bilo blago v takem stanju že pred prejemom.

The right to return the merchandise ceases to exist if the items have been worn or do not have their original tags on, unless the merchandise is returned under complaint and the merchandise had already been in that condition before delivery.

Blago, ki je izdelano po naročilu, ni vračljivo.

Items that are custom made cannot be returned.

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POGOJI POSLOVANJA / Terms and conditions

Znamka SOFIANOGARD naročene izdelke pošilja preko Pošte Slovenije. V košarici se vam bo (pred dokončno potrditvijo naročila) izračunala poštnina glede na skupno težo. Za Slovenijo je poštnina brezplačna.

The brand SOFIANOGARD ships the ordered merchandise using the shipping services of Pošta Slovenije. Your shopping cart will automatically calculate the shipping fee based on the combined net weight of the items before the final confirmation of the purchase.

Z znamko upravlja: Mija Curk Železnikar, samozaposlena v kulturi, oblikovalka, DŠT.: 99439115, naslov: Žapuže 111. 5270 Ajdovščina, SLO

The brand is managed by Mija Curk Zeleznikar, selfemployed in culture, the designer, VAT: 99439115, Adress: Zapuze 111, 5270 Ajdovscina SLO

Spletna trgovina SOFIANOGARD pošilja izdelke v naslednje države: Slovenija, EU, izven EU.

The online store SOFIANOGARD ships to the following countries: Slovenia, EU , non-EU.

Kupci, ki niste iz Evropske unije, nas prosim kontaktirajte na info@sofianogard,com za nadaljnje informacije.

Buyers from non-EU countries, please contact us at info@sofianogard.com and we will provide more information on how to proceed.

Način plačila / Payment
Plačilo s kreditno kartico (Mastercard, Visa, American Express, Discover), prek ApplePay in z nakazilom na bančni račun.

Za plačilo prek TRR nas kontaktirajte na info@sofianogard.com, da vam pošljemo podatke in račun.

You can pay by credit card (Mastercard, Visa, American Express, Discover), with ApplePay or bank transfer.

POGOJI POSLOVANJA IN NAKUPA / General Terms and Conditions

Splošni pogoji spletne trgovine SOFIANOGARD.com so sestavljeni v skladu z Zakonom o varstvu potrošnikov (ZVPot), na podlagi priporočil GZS in mednarodnih kodeksov za e-poslovanje. Upravljalec spletne trgovine je podjetje: Mija Curk Železnikar, samozaposlena v kulturi, oblikovalka, DŠT.: 99439115, naslov: Žapuže 111, 5270 Ajdovščina (v nadaljevanju: Podjetje) in si pridržuje pravico do sprememb pogojev.

The General Terms and Conditions of the online shop SOFIANOGARD.com are compiled in compliance with the Consumer Protection Act (Zakon o varstvu potošnikov – ZVPot), based on the recommendations from the Chamber of Commerce and Industry of Slovenia and the international codex for e-businesses. The manager of the online store is the company Mija Curk Zeleznikar, selfemployed in culture, the designer , VAT: 99439115, adress: Zapuze 111, SI-5270 Ajdovscina (henceforth: the Company), which reserves the right to change the terms and conditions at any time.

Cene in njihove spremembe / Prices and their changes

Vse cene na v spletni trgovini SOFIANOGARD.com so izražene v evrih (€) in ne vsebujejo DDV-ja, saj podjetje ni davčni zavezanec. Gre za redne cene, pri katerih si pridružujemo pravico do njihovega spreminjanja. Vse akcijske cene so jasno označene.

All the prices in the online store SOFIANOGARD.com are expressed in euros (€) and do not contain VAT, since the Company is not a VAT payer. They are regular retail prices and are subject to changes at the Company’s discretion. All offers and promotions are clearly marked.

Cene veljajo v primeru plačila s spodaj navedenimi načini plačila. V primeru da se cena izdelka spremeni v času, ko je kupec že opravil nakup ali med obdelavo, velja da kupec plača ceno, ki je navedena v trenutku naročila.

The prices are valid for all payments that comply with our terms of payment stated below. If the price of the product changes when the buyer has already purchased the product or during the time it takes to process it, the buyer pays the price that was stated at the moment the buyer confirmed his or her order.

Pridržujemo si pravico do tipkarskih napak pri navedbi cen. V kolikor pri naročilu opazimo, da je prišlo do napake, Podjetje kupca o tem obvesti in mu ponudi pravilno ceno. V kolikor se kupec s ceno ne strinja, lahko odstopi od pogodbe.

We reserve the right to typographical errors when it comes to stating our prices. If we notice a mistake with an order, the Company will inform the buyer of the mistake and offer him or her the correct price. If the buyer does not agree with the price, he or she has the right of withdrawal.

Izdelki so na voljo po predhodnem naročilu. Fotografije so last spletne trgovine in predstavljajo izdelek, ne pa njegovih lastnosti.

The products are available by custom order. The photographs are the property of the online store and represent the product, but not its qualities.

Registracija in sklenitev pogodbe

Registration and conclusion of a sales and purchase agreement

Vse pogodbe so v slovenskem jeziku vsebujejo vsa potrebna določila v skladu z Zakonom o varstvu potrošnikov. Shranjene so na sedežu Podjetja.

All the agreements are available in Slovene and contain all the necessary provisions in compliance with the Consumer Protection Act (ZVPot). They are archived at the seat of the Company.

Preklic naročila / Order Cancellation

Uporabnik lahko v 24 urah od oddaje naročila, brez predhodnega pojasnila, odstopi od kupoprodajne pogodbe, če naročilo še ni bilo odposlano na naslov kupca, ali v primeru, da proizvodni proces še ni stekel, kadar gre za izdelek po naročilu. Preklic naročil velja le ob predhodnem obvestilu na elektronski naslov info@sofianogard.com, kjer mora navesti tudi številko nakupa, ki jo je kupec prejel ob potrditvi naročila v svoj elektronski naslov.

The user can cancel any order in the 24 hours after receiving confirmation without having to explain the reasons for cancellation, provided that the merchandise has not yet been shipped or that the manufacturing process has not yet started in the case of custom made items. The cancellation is valid only if the user informs the Company by e-mail to info@sofianogard.com. The buyer must at the same time state the number of the order he or she wishes to cancel (received by e-mail at order confirmation).

Plačilni pogoji / Terms of payment

V spletni trgovini sofianogard.com lahko trenutno naročate:

– po predračunu / Za plačilo po predračunu nas kontaktirajete na mail: info@sofianogard.com, da vam pošljemo podatke
– s plačilom preko kreditnih kartic

The payment in the online store janjavidec.com is currently possibe by:
– invoice payment / send us email on info@sofianogard.com
– payment using credit card

Dostava blaga / Delivery of merchandise

Dostavo naročenega blaga za spletno trgovino opravlja Pošta Slovenije d.d.. Spletna trgovina sofianogard.com ni odgovorna za prekoračen rok dostave.

The delivery of the merchandise ordered in the online store is carried out by Pošta Slovenije d.d. The online store is not accountable for any delays in delivery.

Dostava se izvrši na naslov kupca, ki je bil naveden ob prijavi oz. naročilu. The delivery is made to the address of the buyer stated at sign-in or completion of the order.

Transportne stroške za dostavo v Slovenijo krije spletna trgovina sofianogard.com, za dostavo EU in izven EU pa transportne stroške krije kupec.

Spletna trgovina se zavezuje, da bo izbrala najugodnejšega ponudnika za dostavo blaga.

The transport and shipping fees to Slovenia are paid by online store sofianogard.com. The transport and shipping fees for EU and non-EU countries are paid by the buyer, however the online store sofianogard.com undertakes to choose the best priced service provider.

Če vas ob dostavi pošiljke ne bo doma, vas bo nedostavljeno blago čakalo na vaši pošti. Prevzamete ga lahko v roku 15 delovnih dni.

If you are not at home when the parcel is delivered, the undelivered merchandise will be waiting for you at your post office. You can claim it in 15 days from the original delivery date.

Dobavni roki / Delivery times

Spletna trgovina sofianogard.com si bo prizadevala, da je blago po opravljenem plačilu dostavljeno v 3 do 5 delovnih dneh. Spletna trgovina bo naročeno blago, ki je na zalogi, odposlala v roku 3 delovnih dni, izdelke, ki gredo v proizvodnjo po naročilu, pa v roku 21 delovnih dni.

The online store sofianogard.com aims to deliver the ordered merchandise in 3 to 5 working days after the payment is made. The online store will ship the items in stock in 3 working days and the custom made items in 21 working days.

V primeru, da naročilo ne more biti odposlano v predpisanim roku, bo spletna trgovina sofianogard.com obvestila stranko in se potrudila razrešiti situacijo v najkrajšem možnem času.

If the items cannot be shipped in the aforementioned time frame, the online store sofianogard.com will inform the client and work to resolve the situation in as short a time as possible.

Potrditev naročila / Order Confirmation

Po oddaji naročila boste prejeli potrditev naročenih izdelkov in skupno ceno in kontakt, ki vam bo na voljo v zvezi z vašim naročilom.

After completing your order, you will receive an order confirmation stating the full price of your purchase and contact information that will be at your service for information regarding your order.